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Ascential Technologies Welcomes Todd Bonner as Service Manager, Americas  

Shelby Township, Mich., March 31, 2026 — Ascential Technologies, a leading global provider of automated diagnostic, inspection, assembly and test systems and services across a wide range of industries, has named Todd Bonner as service manager for the Americas. In this role, Bonner will lead service operations for the Aerospace & Industrials business unit, driving operational excellence, enhancing customer satisfaction and ensuring exceptional service delivery across a diverse customer base.

Bonner’s background combines strong leadership and project management expertise to drive strategic planning and improve service delivery. Known for implementing effective training protocols and programs that increase efficiency, he fosters collaborative teams that support business development. His forward-thinking and resourceful approach has consistently delivered success across the industrial and manufacturing sectors. 

“Todd’s impressive background in team management, customer engagement and leadership makes him a valuable addition to Ascential Technologies as we continue to grow and accelerate progress,” said Alex Herrera, regional director of Aerospace & Industrials in the Americas for Ascential Technologies. “Under his leadership, he will support the company in leading new product introductions and strengthening service readiness while also identifying opportunities for service innovation and growth. We are happy to have him join the team.” 

Prior to joining Ascential Technologies, Bonner served as service installation manager at Mac-Tech where he oversaw onsite project planning, customer communication and training. Additionally, he analyzed customer feedback data to identify opportunities for improvement and created installation documents for service teams. Before his time with Mac-Tech, he held the role of service installation manager at SBS Ecoclean USA where he planned, supervised and evaluated service operations while maintaining strong customer relationships. In this role, he also established and managed quality assurance protocols that significantly reduced defect rates, ensured compliance with industry standards and managed KPI development to support exceptional customer service. Earlier in his career, he worked as a technical project manager at BLM Group where he led all laser-based new machine installations.

Bonner holds associates degrees in energy technology and electrical electronics from Henry Ford Community College. 

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Todd Bonner, service manager, Americas for Ascential Technologies’ Aerospace & Industrials

À propos d'Ascential Technologies
Ascential Technologies (anciennement Burke Porter Group) conçoit, développe et automatise des processus complexes de diagnostic, d'inspection et de test pour les marchés finaux des sciences médicales et de la vie, des transports et des systèmes de test et de mesure. L'entreprise s'attaque aux défis les plus exigeants et les plus critiques des clients, là où le coût de l'échec est élevé. Forte de plus de 70 ans d'expérience en matière d'innovation, Ascential est présente dans le monde entier et dispose de l'expertise de plus de 2 300 professionnels répartis sur 40 sites. Elle aide ses clients à accélérer l'innovation en matière de solutions critiques, à réduire les risques, à se différencier de la concurrence et à raccourcir les délais de mise sur le marché, à grande échelle. La spécificité de l'entreprise réside dans son engagement à guider ses clients tout au long du cycle de vie du produit, de l'idéation à la commercialisation, là où la qualité et la sécurité comptent le plus. Ascential compte parmi ses clients des leaders du classement Fortune 100 et des innovateurs de rupture. Pour en savoir plus, consultez le site www.ascentialtech.com. 

Contacts éditoriaux
Agence :
Brittney Popa
MBE Group au nom d'Ascential Technologies
(231) 675-1692
[email protected]

Mike Bleau
Industry Scope au nom d'Ascential Technologies
(810) 397-1429
[email protected]