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Ascential Technologies Welcomes Todd Bonner as Service Manager, Americas  

Shelby Township, Mich., March 31, 2026 — Ascential Technologies, a leading global provider of automated diagnostic, inspection, assembly and test systems and services across a wide range of industries, has named Todd Bonner as service manager for the Americas. In this role, Bonner will lead service operations for the Aerospace & Industrials business unit, driving operational excellence, enhancing customer satisfaction and ensuring exceptional service delivery across a diverse customer base.

Bonner’s background combines strong leadership and project management expertise to drive strategic planning and improve service delivery. Known for implementing effective training protocols and programs that increase efficiency, he fosters collaborative teams that support business development. His forward-thinking and resourceful approach has consistently delivered success across the industrial and manufacturing sectors. 

“Todd’s impressive background in team management, customer engagement and leadership makes him a valuable addition to Ascential Technologies as we continue to grow and accelerate progress,” said Alex Herrera, regional director of Aerospace & Industrials in the Americas for Ascential Technologies. “Under his leadership, he will support the company in leading new product introductions and strengthening service readiness while also identifying opportunities for service innovation and growth. We are happy to have him join the team.” 

Prior to joining Ascential Technologies, Bonner served as service installation manager at Mac-Tech where he oversaw onsite project planning, customer communication and training. Additionally, he analyzed customer feedback data to identify opportunities for improvement and created installation documents for service teams. Before his time with Mac-Tech, he held the role of service installation manager at SBS Ecoclean USA where he planned, supervised and evaluated service operations while maintaining strong customer relationships. In this role, he also established and managed quality assurance protocols that significantly reduced defect rates, ensured compliance with industry standards and managed KPI development to support exceptional customer service. Earlier in his career, he worked as a technical project manager at BLM Group where he led all laser-based new machine installations.

Bonner holds associates degrees in energy technology and electrical electronics from Henry Ford Community College. 

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Todd Bonner, service manager, Americas for Ascential Technologies’ Aerospace & Industrials

Acerca de Ascential Technologies
Ascential Technologies, (antes conocida como Burke Porter Group), diseña, desarrolla y automatiza procesos complejos de diagnóstico, inspección y ensayo en los mercados finales de las ciencias médicas y biológicas, el transporte y los sistemas de ensayo y medición. La empresa aborda los retos más exigentes y críticos de los clientes, en los que el coste del fracaso es elevado. Con más de 70 años de experiencia en innovación, Ascential tiene una presencia global y la experiencia de más de 2.300 profesionales en 40 ubicaciones, ayudando a los clientes a acelerar la innovación de soluciones críticas, mitigar el riesgo, impulsar la diferenciación competitiva y acortar el tiempo de comercialización, a escala. La singularidad de la empresa radica en su compromiso de guiar a los clientes a lo largo de todo el ciclo de vida del producto, desde la ideación hasta la comercialización, donde la calidad y la seguridad son lo más importante. Entre los clientes de Ascential figuran líderes de Fortune 100 e innovadores disruptivos. Más información en www.ascentialtech.com. 

Contactos editoriales
Agencia:
Brittney Popa
MBE Group en nombre de Ascential Technologies
(231) 675-1692
[email protected]

Mike Bleau
Industry Scope en nombre de Ascential Technologies
(810) 397-1429
[email protected]